The solution enabled:

• Easy onboarding of and wider reach-out to the non-desk workforce who don’t have access to corporate emails.
• Timely dissemination of company-related information across the network directly from the top management.
• Engaging employees through public recognition posts about either a great performance or any TripAdvisor feedback that mentioned standout service by personnel. These posts were circulated company-wide - among general managers and frontline staff members alike.
• Publishing birthdays, anniversaries, promotions, new team member additions, and more, and sharing it across the organization.
• The transition from printed handbooks and notices to digital versions made available on the Groupe.io platform. While this resulted in a far improved communication of official updates to employees, the reduction of the use of paper also contributed to the company’s pledge towards ecological sustainability.
• Training materials to be uploaded on the platform so that the workers could access them easily and on-the-go.
• Posting and sharing pictures of the hotel staff with VIP guests who frequent the property. This led to an increase in participation in such posts and improved the morale of the employees.